The British School in Tokyo

Tokyo, Japan

Position Type: Business Group

Contract Type: Full time


Campus: Shibuya and Showa campuses

Apply by: 2020-02-24

Job Start: April 2020

Job Title:                               Director of Operations


Reporting to:                       The Principal



The Director of Operations will report to the Principal of the School and will work closely on a day-to-day basis in partnership with the Heads of Primary and Secondary, and the Bursar (Business Director) as part of the school’s Senior Leadership Team.


Job Description


The Director of Operations will make a significant contribution to enacting the school’s educational vision through effective management of the school’s resources, facilities and systems. The Director of Operations will also play a lead role in the school’s strategic planning and in developing the school’s external relations.  While the detailed job description for the role will be amended to suit the skills and experience of the successful candidate, responsibilities are likely to include:


Property and facilities management


The British School in Tokyo currently operates on two sites, hosted by Shibuya Kyoiku Gakuen (SKG) and Showa Women’s University. A key aspect of this role will be to ensure effective communication and the maintenance of good relations with both of these organisations. The school also leases an off-site sports facility at Nagasawa.


The Director of Operations will lead preparations for the Primary school’s move to the its new central Tokyo campus and play a major role in conjunction with the Bursar in the school’s liaison with its external partners in the project. Ensuring the school’s educational philosophy and vision are supported by the new campus will be a priority.


The Director of Operations is responsible for all aspects of facility management, including ongoing maintenance work and more significant building/renovation projects. The successful candidate will also assume primary responsibility for the security of students and staff on both sites and at Nagasawa, and will ensure that critical incident plans are in place and updated regularly.


Strategic Leadership and Supervision of the School’s Human Resources Team


The Director of Operations will ensure that the British School in Tokyo is a caring, inclusive organisation providing an outstanding example of best practice in all HR matters. An annual HR report will be prepared for the Board of Trustees.


Responsibilities will include the supervision of the work of the Human Resources Manager.


Health and Safety and Compliance with Local Regulations


The Director of Operations will be expected to take the lead in maintaining the highest standards of Health and Safety at BST, in line with best practice in the UK and in other international schools around the world.


He or she will work with the Principal to organise and execute regular health and safety risk assessment exercises to determine the main health and safety issues specific to the School and will prepare an annual Health and Safety report for the Board of Trustees.


Administrative Support Services and Student Transport and Trips


In addition to taking overall responsibility for administrative support at both the SKG and the Showa University sites, the Director of Operations will also assume oversight of the annual performance review process for administrative support staff at BST.


Responsibilities will include supervision of the work of the Administration Manager.


IT (and Data Management)


The Director of Operations will assist the Principal and educational staff appointed by the Principal, with the overall planning and directing of the School's IT and Data Management strategy.


Responsibilities will include oversight of the work of the Information Technology Manager and Data Manager.


Person Specification


Core Competencies:


  • Collegiate and supportive of others 
  • Team-player
  • Driven towards excellence
  • Influential
  • Relationship builder
  • Talent Manager
  • Organised
  • Creative
  • Innovative
  • Constant learner


Knowledge & Skills:


  • High tolerance for ambiguity, changing work priorities and deadlines, and a willingness to take on responsibilities and to prioritise work on multiple projects;
  • Highly detail-focused and results-oriented;
  • Ability to communicate and interact effectively with multiple constituencies including external partners, parents, staff and students;
  • Excellent organisational, planning, and implementation skills;
  • Excellent written and verbal communication skills;
  • Demonstrated initiative, leadership, and tenacity; and
  • Passion for the school’s mission and vision.
Click here for the full job description - PDF file

Application Form

Section 1

1. Personal Details

2. Teaching Qualifications

3. Education

Include (Most recent first): Schools (O Level/GCSE and A-level or equivalent); College/University; Teaching Qualification; Graduate Degree/NPQ Qualification

Institution Name Grades/Results Dates Action

Section 2

1. Current Employment Details

Current employer name*
Current employer postal address*
Current employer country
Current employer website
Current post held
Annual gross salary in GBP
If teaching overseas, annual gross salary in local currency
Other benefits
Type of school
Number of students on roll
Date appointed (YYYY-MM-DD)
Reason for leaving

2. Previous Teaching / Employment Experience (most recent first)

Country Name of School/Company Post Held Number on Roll Reason for leaving Dates Action


3. Personal interests, including extracurricular activities

4. Details of any significant illness during last 3 years, including days off sick in last 12 months


1. Referees

One referee must be your current Head of School / employer. The remaining two must be from a position you have held within the past 6 years.

School Name / Company Name*
Professional relation to you*
May we take this reference now?*
School Name / Company Name*
Professional relation to you*
May we take this reference now?*
School Name / Company Name*
Professional relation to you*
May we take this reference now?*

2. Availability

Please indicate any dates you are not available for interview


This post is covered by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 because it is a post which involves working directly with children or young people. You are therefore required to declare whether you have any criminal convictions (or cautions or bind-overs) including those which are “spent”. The amendments to the Exceptions Order 1975 (2013) provide that certain spent convictions and cautions are 'protected' and are not subject to disclosure to employers , and cannot be taken into account. Guidance and criteria on the filtering of these cautions and convictions can be found on the Disclosure and Barring Service website:

Do you have any convictions, cautions, reprimands or final warnings that are not "protected" as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013) – or equivalent in other countries in which you have lived? If yes please give details here.

Are you included in any list of people barred from working with children by the Disclosure and Barring Service (DBS) or the NCTL (National College of Teaching and Leadership) – or equivalent in other countries in which you have lived? If yes please give details here.

Do you consider yourself disabled? (The Disability Discrimination Act says that this would be “a substantial or long term physical or mental impairment or health issue which could adversely affect your ability to carry on normal day to day activity”) If yes, please state the nature of your disability.

Visa Status and validity period (if currently in Japan)

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Please Note

  • Aligned with the recommendations of the International Task Force on Child Protection we hold ourselves to a high standard of effective recruiting practices with specific attention to child protection.
  • If your application is successful, prior to taking up your post, you will be required to undergo a Formal Disclosure process through the Disclosure and Barring Service (previously CRB). This will require you to complete a separate DBS application form and to provide a range of more than one piece of documentary evidence of your identity.
  • Although a criminal record involving offences against children is likely to debar you from appointment of this type of post, the existence of other criminal convictions will not necessarily be a bar to employment.
  • Any criminal record information arising out of the disclosure process will be discussed with you before any final decision is made about your employment.

Only complete applications, including all the documents listed above, will be considered. It should be understood that nothing in this form constitutes a contract.